Terms and Conditions for Heather Polak Esthetics Inc.:
Welcome to Heather Polak Esthetics! Before you book any services or appointments with us, please review the following terms and conditions:
Consultations:
- Free consultations offered on any services. First time booking clients will be charged a $50 booking deposits which will be applied to the cost of your treatment. The deposit is fully refundable if you cancel in advance of 24 hours of your appointment.
Booking Appointments:
- Appointments can be made by phone, online, or in person. We recommend booking in advance to secure your preferred time and date.
- Please arrive at least 15 minutes before your scheduled appointment to allow time for check-in and consultation.
- First time booking clients will be charged a $50 booking deposit which will be applied to the cost of your treatment. The deposit is fully refundable if you cancel in advance of 24 hours of your appointment.
Cancellation Policy:
- We understand that sometimes plans change. Please provide at least 24 hours' notice if you need to cancel or reschedule your appointment.
- Cancellations made less than 24 hours before the appointment will be charged 50% of the service fee.
Studio Etiquette:
- We strive to create a relaxing and peaceful environment for all our guests. Please respect the quiet atmosphere and refrain from using your phone during treatments.
- In consideration of our guests who may have sensitivities or allergies to fragrances, we kindly request that you refrain from wearing strong perfumes or colognes during your visit to our studio.
Liability:
- We strive to provide high-quality services, but we are not liable for any adverse reactions or injuries that may occur as a result of our treatments.
Changes to Services:
- We reserve the right to modify or discontinue services, prices, or promotions at any time without prior notice.
- We will make every effort to inform customers of any changes that may affect their bookings.
Termination of Service / Refusal of Service
- We reserve the right to terminate or refuse service to any client or prospective client
By booking a service at Heather Polak Esthetics you agree to adhere to the terms and conditions outlined above. If you have any questions or need further clarification, please contact us by email on the contacts page or by phone at 250-808-8956.